AI-powered insights that improve call quality, compliance, and agent performance at scale
Call Summaries
Instant highlights and key moments from every conversation
Quality Scoring
Evaluate communication clarity, tone, and effectiveness
Sentiment Analysis
Detect customer emotions and conversation trends in real time
Compliance Monitoring
Track SOP adherence across all calls automatically
Coaching Insights
Identify skill gaps and improve agent performance faster
Multilingual AI
Transcribe and analyze calls across languages, including Hinglish
Gain complete call visibility while improving quality, compliance, and coaching efficiency
Visibility across every call, not samples
Better customer experience with data-backed feedback
Lower QA effort, higher insight coverage
Early detection of coaching and process gaps